Synopsis
The term “omotenashi” in Japanese describes the virtue of traditional Japanese hospitality. The story in Omotenashi began in Mingyueguan (The Bright Moon Hotel 明月館) was a Japanese-style hotel in the suburbs of Kyoto. But because it was old and located in a remote area, there were hardly any guests. At this moment, however, the Mingyueguan, which was having a hard time even surviving, was bought up by a construction company owner in Taipei: Charles. Charles, an old friend of the previous owner of Mingyueguan, sends his son: Jacky to Kyoto to supervise the renovation project for the hotel. Jacky, though, just wants to take the opportunity to get back together with his ex-girlfriend: Naoko and to find a way to secretly sell the money-losing hotel.
When Jacky arrives at the hotel, he finds out that besides the innkeeper: Mitsuko and her only daughter: Rika, an otaku boy: Bohao from Taiwan also works here in exchange for accommodation. Keeping it secret from others, Jacky meets Naoko, only to find out the ex-girlfriend he can't get over is going to get married. To let Naoko see his growth, Jacky whimsically proposes to change Mingyueguan into a wedding venue to hold Naoko’s dream wedding. At that moment, Charles and Bo-hao's mother: Tiffany also come to Japan separately. Upon hearing about Jacky's renovation proposal, they all become excited and support the idea. Only Rika, who didn't get along well with Jacky from the beginning, thinks there is something fishy and suspects that he has other purposes.
The innkeeper Mitsuko suggests that the three of them go learn the traditional Japanese "omotenashi" from the learned Kimura sensei. Since they can only provide service that make the guests feel at home, they should learn about the Japanese culture from the foundations. How can Jacky and Rika both save the Mingyueguan? Or can they see the similarity within the cultural differences?